Services, Retail, Financial Institutions and Transport
Those who keep our communities moving. In residences, businesses and on the roads across Québec, our members support the daily lives of thousands of people. We defend their rights and working conditions by relying on the collective strength workers build together, including tools like the Fonds de solidarité FTQ.
News
Truth and reconciliation: A duty to remember, but also to act
Every September 30, the National Day for Truth and Reconciliation invites us to remember. But reconciliation cannot be limited to…
New Collective Agreement Signed Between UES 800 and GDI Integrated Facility Services for Quebec City’s Hotel Sector
After the members ratified their new collective agreement last June, the parties officially signed it on September 23, 2026. The…
Two permits revoked by the CTQ: Autobus La Québécoise employees pay the price
After six months of lockout, Autobus La Québécoise drivers are now facing another setback. In a decision issued on September…
Union Life
Resources
This section provides access to a variety of useful resources and references related to labour rights, union services and partner organizations.
FAQ
Have a question? There’s a good chance you’ll find the answer here. Browse our Frequently Asked Questions to quickly find information about your rights, our services, training opportunities, benefits, and much more.
Representing you on the General Council
Education
Executive Committee
General council
Service and retail
Women in Action
Isabelle Morneau
Services, Commerces, Financial Institutions and Transport President
Claude et Marcel Martin Inc. (Lévis)
Education
General council
Service and retail
Pierre Michel
Services, Commerces, Financial Institutions and Transport Vice-president
Club de Golf Royal Québec
General council
Service and retail
Guy Lecours
Services, Commerces, Financial Institutions and Transport Secretary
Le groupe BellHorizon inc.
Education
General council
Service and retail
Michael Dikeakos
Services, Commerces, Financial Institutions and Transport 1st Director
Oratoire St-Joseph
General council
Service and retail
René Parent
Services, Commerces, Financial Institutions and Transport 2nd Director
Autocars Orléans Express inc.
General council
Service and retail
Cathy Belleville
Services, Commerces, Financial Institutions and Transport 3rd Director
Le Fonds de solidarité des travailleurs du Québec
Testimonials
“Your willingness to help and share your expertise has given us great confidence and genuine peace of mind. It is truly inspiring to work alongside people who demonstrate such commitment, teamwork, and excellence. We deeply appreciate your time, your guidance, and your ongoing encouragement.”
Lenin Campos
“Whenever I need them, I know they do everything they can to support me and help me resolve issues with my employer. Thank you.”
Marc Lachance
“I’m satisfied with my union.”
Nathalie Thibodeau
“Always there to answer every question and help resolve every issue.”
Carole Sioui
“Very satisfied with the union!”
René Dubord
“I would like to thank you for the work you do to help achieve our goals for the benefit of the thousands of workers who place their trust in you.”
Jose Gregorio Ruiz Ruiz
“I’m proud to be part of a union that represents its members and promotes mutual support and respect in the workplace.”
Zachary Verreault
Benefits
+20k
members across Quebec. Together, we form one of the largest unions in the service sector.
40
years of struggles and victories. A history built on perseverance, solidarity and respect for workers.
+200
members trained every year. Helping members strengthen their voice, support their coworkers and stand up for the value of their work.
Unionize
Unionizing means no longer facing workplace issues alone. Together, we have the power to improve our working conditions, defend our rights and build fairer workplaces.